Francisco Jesús Jiménez Serrano Senior Crisis Management, Resilience & ERM Executive

Francisco Jesús Jiménez Serrano Senior Crisis Management, Resilience & ERM Executive

Dr Francisco Jesús Jiménez Serrano is a senior crisis management, resilience and enterprise risk executive with over 15 years of leadership across high-consequence transport, aerospace and digital platform environments. Holding a PhD in Aerospace Engineering and certified as a Lead Auditor in ISO 22301 (Business Continuity Management) and ISO 27001 (Information Security), Francisco connects complex engineering expertise with executive-level risk governance.

His operational track record includes leading global crisis command structures and operational continuity across more than 160 international destinations for Qatar Airways, and managing mega-event crisis command and emergency response protocols for the FIFA World Cup Qatar 2022. He has designed and implemented second-line risk management frameworks, quantitative failure modelling and incident response playbooks for multi-jurisdictional platform operations and critical infrastructure.

Francisco specialises in building ISO-aligned Business Continuity Management Systems, executive tabletop exercises, European regulatory compliance (DORA and NIS 2), and out-of-band emergency mass notification capabilities. His work focuses on establishing operational early-warning indicators, financial loss circuit breakers and cross-border crisis command structures across Europe, the Middle East and Latin America.